comenity bank customer service

Columbus,OH 43218-2273. I replied that I do not text; please email or phone. Although I believe the key is paying more than the balance due each time you make a payment. From mall shops to online stores and many others in between, Comenity credit cards run the gamut when it comes to variety. Maybe it has a bit to do with attitude. You can also benefit from store-specific perks with a retail card regardless of your credit score. I have credit payment due January 2. He says, youre going to listen to what ever he wants to talk about because he is in charge of this not me!. I started out with Victoria secrets at $350 with shopping cart trick. I am thankful that they approved me when no-one else would! customer care. You also may want to avoid opening a new credit card if youre gearing up for a major loan application like a mortgage. Thereafter, the rates range from 13.99% to 20.99%. I completely agree. Also, Old Navy, Capital One, Indigo Bank and Merrick Bank with pre approval tools and they all approved after qualifying. Performance & security by Cloudflare. Just make sure to remember to wait until you are billed before sending in a payment. This card is linked with Orbitz Rewards Orbucks, which you can redeem for $1 per Orbuck for hotel bookings on Orbitz. Most locations are on the East Coast. However, if you are unable to pay off your balance in full, you shouldnt buy things simply because you can. Please contact our customer care team using the information below. The number is 1-(833)-755-4354. Lastly, dont miss our dedicated article on the 10+ Easiest Credit Cards to Get Approved For! Thank you. Otherwise, your balance will be subject to a potentially high interest rate. Joy if youre looking for info on the shopping cart trick its on YouTube. Could you please let me know why? Its crazy reading all the different experiences people have had. Since then I have recently attempted to set up an online payment account. Duplicate offers will not be accepted. Thanks for pointing that out, Ive added the Sony card to the post. Your first purchase made outside the Ann Inc. family will also trigger a $20 rewardscard. The card does come with a pretty high interest rate, but regularly offers special promotional financing. Please also notify us through. I found out through credit karma that I have an account with Comenity Bank. Thanks for any info. Call Customer Care at 1-800-201-4955 (TDD/TTY: 1-800-695-1788). I have missed a few payments due to some health issues and Comenity started harassing my relatives with the same last name as my maiden name including my ex-sister in law whom I cant stand! $10 birthday discount on a $25 minimum purchase 4. Additionally, Comenity Direct is now Bread Savings. Youll save 10 cents per gallon when using the card for BJs gas, and 2% back at non-BJs gas locations. I called customer service to ask why and they said, oh. I am a bit upset. What a bunch of sick people. So, what sets Comenity and its store credit cards apart from the competition? 1-800-695-9478 (TDD/TTY: 1-800-695-1788 ) I do not who they are or with who it is with. So Ive visited a lot of these sites and nothing is happening, no credit card pre-approval offer or nothing. The first year is interest-free, so its a viable option if you carry a small balance from time to time. I am thinking of applying for a BLAIR credit card because they have some items that I like. Finally got Bank of America to show some love last week. Sign your credit card and store it in a safe place. I didnt want to use it because the pandemic hit and I didnt know how work was going to be. The Ann Taylor Mastercard is a credit card designed for shoppers at Ann Taylor, a womens retail store that falls under the Ann Inc. family of stores, which also includes LOFT, Ann Taylor Factory Store, LOFT Outlet, and Lou & Grey. From what Ive read on MyFico forums, the Shopping Cart Trick doesnt work anymore and people are reporting hard pulls from Victorias Secret and ever other Comenity card ever since October 2018. They are aware of this error. I had just paid off both cards. These accounts are my favorite and I have not had any problems with their customer service. This has only been last week they ran it but it was almost to 800. The fastest way to determine what youre being billed for is to call the number on the back of your card or the number listed on your bill as soon as possible. 2. They have no legal right to do that. I called and asked for a supervisor they said no!!! It's simple: we will never steer you in the wrong direction just because a company offers to pay us. They just did that to me. First of all, the customer service people you use do not speak english. If 0% interest credit cards for up to 15 monthsare of interest to you, weve compiled a list of cards which are generally more rewarding than the store credit cards listed below. Click here to pay your Citibank, N.A. They have helped me establish and improve my credit score. The BBB's profile page for Comenity Bank lists 1939 complaints from the last three years,with 847 closed over the last twelve months. If you'd like to add a comment to this article and share your valuable feedback and opinions, please click here to leave your comment. Hi Latanya we are a travel blog and have no affiliation with Comenity or any of these stores. I completely agree with this statement. Email needed if you'd like comment updates. I know Im interested in Big Lots & Romans but if I had to pick one right now it would be Romans right now. Bottom Line: The earnings potential with no annual fee makes the Orbitz Rewards Visa Card a great choice for travelers who arent loyal to hotel brands. Use Secure Message Center to contact us, or call us using the phone number found on your billing statement, or the back of your credit card. Whether one (or more) is right for you depends on your credit history and financial goals. My BJs Perks MasterCard is a fee-free Comenity credit card available for BJs Wholesale Club members. The customer service representative was very helpful and gave me the increase I needed. I am trying to pay off my balance and I have been making double payments. We do not offer warranties for any products and services linked from this site and do not directly endorse any advertisements shown. Instead, only connect to trusted networks or virtual private networks (VPNs). We are not, nor do we have any affiliation with, Comenity Bank. I just got a pre-approved offer yesterday and do not want to chance the hard pull. The sad part is yes they did lower my score some but if comenity back decides to decrease my limit on all the cards my score will be lower than when I first started rebuilding. Click here to see a list of advertisers that we work with. Have a wonderful day. After 2 years good standing I requested an increase and was denied denied for Caesars total rewards ! Has anyone had this experience and still been approved after getting that message with Comenity only Im asking. Cardholders will earn Gold Customer status after spending $500 or more in a year, which offers more benefits for shopping at Bealls. Using the BJs credit card, you earn 5% back on most in-store and online purchases at BJs.com, and you dont need a membership for online orders. $5 reward certificate for every 300 points earned with purchase using your Forever 21 Credit Card. The information regarding the Indigo Mastercard was independently collected by Upgraded Points and not provided nor reviewed by the issuer. I have set up auto pay, my monthly minimum comes out so I never forget and I can go in and pay more. All three were cancelled after one year of no charges. They closed my Belks card and Big Lots card due to inactivity. I have never used any of the credit cards from the banks listed yet I am getting inundated with calls regarding past due funds. Plus, whether you should open up one or more new credit cards depends on your financial situation. They act like they dont care about you or themselves. The shopping trick DOES still work, at least for Overstock. Please sin in to Your Account Center. And to celebrate your birthday, youll receive a $15 gift. Please be aware that we are not a credit card company. For every 300 points earned in select earning periods, you earn a $10 B-Rewards card that expires within 5-7 weeks depending on your status. Instead I am advised via email to go to your website where, at first, I was told that a text message was sent to my phone. I have always paid more, and they just increased me from 350.00 to 800.00. If so, opening a new account may be helpful to your financial situation. The shopping cart trick can be used to avoid additional hard pulls on your credit when you apply for additional credit cards. While Comenity Bank isnt a household name like some other credit card companies, they have more than 50 million cardholders. I keep getting phone calls from Comenity Bank. With Bread Savings, you can take advantage of competitive market rates through high-yield savings accounts and certificates of deposit. Remember too that we are not Comenity Bank. I just paid down $400 on a card to get it closer to paid off. No one actually responds to my repeated request to contact me by email or telephone. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Ive seen before that a store card can not increase your credit limit but the funny part here is that they did increase my limit and later decreased the limit without any notification or a letter with an explanation. Cloudflare Ray ID: 7b9bd063cb6e1bd1 However, our web content may be different than the information you receive from a financial institution or service provider. After the initial period, youll get a 2-cent rebate and can cash in after accruing just $10. I thought I had a Comenity card, but I do not use it. I dont understand where all the problems are coming from. This site does not include all credit card companies or all available credit card offers that are on the market. I was told that they will get back to me in 7-10 days. I was going to use one of the pay in 4 options but if I can get a card that would be better. Again, this trick occurs when a credit card offer will pop up as you shop online with certain stores. The Catherines Credit Cardoffers bonus credit discount days throughout the year, a special coupon on your birthday, and additional bonus offersin your statement. When you get your statement just pay your bill and you will be ahead of the game. We are Upgraded Points, a blog specializing in providing credit card and travel-related resources. I applied for a card at Victorias Secret on Saturday, Aug 3, 2019 and to my disbelief I was turned down. The Marathon gas rewards credit card is ideal for anyone with a car who lives in the eastern half of the U.S. And, last but not least, started with just under 600 credit score last fall up to 720 now. Ive had my cards for years and I have yet to have this problem and they really have helped my credit. Thanks for reading! I received an offer from them and the issuing bank was Comenity Bank. In fact, they currently have partnerships with over 125 credit programs for many top U.S. retail stores. They want you to keep a high balance, whenever you pay it down they lower your limit, destroying your credit score in the process, then they use the lowered score that they caused as an excuse to keep lowering your limit as you pay off your balance and your score keeps dropping. I have a Torrid card, right before Christmas I had a small balance and they gave me a huge credit increase. Please let me know how to figure this out. This is another fee-free credit card with substantial benefits, and it doesnt matter where you live. Gordmans is a chain of discount department stores located throughout the Midwest. This needs to stop. This is not their fault that you defaulted on your payments. Comenity and Synchrony banks are now the same bank? I have a question. I even tried the ones that people have said work for sure such as Wayfair, Overstock, J Crew, and nothing. Password. Sorry to be The Debbie downer. Registered accountholders can send us a message via Secure Message Center. Hang up if you're unsure about the person or institution contacting you. You can shop online and receive free standard shipping when using your card. Plus, it comes with no annual fee. I HAVE TO CANCEL THIS CARD! Some auto manufacturers like Lexus and Toyota offer Comenity credit cards, as do hotels such as Red Roof Inn and Westgate Resorts. Thanks. I never missed a payment and always payed more. Thing. They are ridiculous! It is all cool until you close an account with them. Shred documents containing personal or financial information. Some people have reported that their payments were received late or not at all, leading to late fees and damage to their credit scores. The BrylaneHome Platinum Card is tied to the BrylaneHome rewards program and earns 2 points per dollar spent at all FULLBEAUTY brands, which include BrylaneHome, Woman Within, and Roamans. You earn points on each purchase you make. Catherines is a plus-size clothing store for women. Thanks for reading! The information provided is for informational purposes only and should not be considered financial, tax or legal advice. I hope Im wrong! Cardmembers will also receive two $20-off $50 shopping pass each year. No responsibility will be taken by the bank advertiser for these comments. It offers extensive discounts on fuel at any of Marathons 5,500 locations in 19 states. For more information on our advertisers, see here. When I called, they told me there was nothing they could do, this is their policy. Especially those w/low credit scores. 1-833-755-4354. If you suspect phishing, contact your financial institution using the phone number on your billing statement or back of your credit card. Comenity Bank offers lots of different credit cards, mostly stored-branded cards, that may offer easy approvals without a hard pull on your credit reportusing the shopping cart trick. Thank you. Next step, Im calling the corporate office and the Attorney Generals office to report them. Just got an account transferred to Comenity. Comenity has been helpful. Billing Rights: Information on your rights to dispute transactions and how to exercise those rights is provided in your Agreement. Customer Care Address Even after almost 3 years of not using one of the cards I had to call and close it as they just kept increasing my limit. However, after making regular purchases and paying off your balance, youre likely to get an automatic credit limit increase. Your IP: Comenity will double-bill customers for online purchases. The Hot Topic Guest List Credit Card offers 15% off your first purchase and exclusive offers for Guest List members. . Big Lots promotional financing options can include waived or deferred interest plans, lower APR rates, and lower payments. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. Express Next Credit Card. In fact, Comenity Bank, founded in 1989, boasts over 50 million card members through its various credit card programs. Thanks for pointing that out. Easy approvals can help people working on rebuilding their credit, or just getting started in building their credit. Box 182273 Just offering a different perspective. Thanks for the continuous support and for following Upgraded Points! Both with limits of 250. For more information on our advertisers, see here. Crate and Barrel confirmed hard pull even though it only asks for the last 4 of the SSN. As it happens, we have a post of the top 10+ easiest credit cards to get approved for. I applied and was approved for a New York and Company Card with a limit of 400. Inaccurate reporting to credit bureaus-reporting balances on accounts that have been paid/closed and lack of reporting when balances are paid. We are happy to hear that your experience with Comenity Bank is positive. While Comenity Banks cards dont typically offer large sign-up bonuses, they tailor their rewards programs and bonuses specifically for the customers of their retail partners. I had a AAA Visa card that just expired and when I received the new one and it was with this Comenity Bank, through no choice of my own. I started with Bealls and have since gotten a Victorias Secret card (that I use for Bath & Body Works) and an Ulta card. How can I find out who this account is for? These are for people who are trying to build their credit. My son just had the pre-approved popup a few days ago and accepted it and has already bought something with it. Guaranteed Installment Loans for Bad Credit. Sure, theyre easy to get. The PowerUp Rewards Pro membership is $14.99 annually and offers exclusive discounts and promotional offers to help you save and earn more points. Basically, the more you charge to your Visa card (anywhere that Visa is accepted, not just at Marathon), the greater rebate youll receive. STAY FAR AWAY = do not use any stores credit card that uses Comenity. You can email the site owner to let them know you were blocked. While Crediful does not feature every company, financial product, or offer available, we are proud that the information, reviews, guides, and other tools found on our site are entirely objective and available to you free of charge. I received a bill dating back 11 years? By doing so, you get to take advantage of your rewards and benefits while simultaneously building your credit. Our reviews are based on independent research. BJs is a wholesale membership store that sells just about everything, including gas. Alternatively, you can look up your co-branded card's customer service number online. After all, not all participating stores are owned by the same company. No problems for me thank goodness. So unless something is wrong here, Id just like people to be aware that there might be a hard inquiry. I have never had a problem with customer service. Hot Tip: This card offers great earning rates, especially if you shop and get gas at BJs, It also provides some nice offers for purchases outside of the store. As a bonus, you can get 15% off your first purchase when you open an account in-store or online at any Ann Taylor or LOFT store. I received a letter saying they were lowering my limit. Account Assure Activate Card Alerts Apple Pay APR & Fees Authorized Buyers Automatic Payments Bread Financial Card Lock/Unlock Cash Advance Comenity's EasyPay Disputes Foreign Transactions Fraud Google Pay My Rewards Paperless Statements Payments Privacy & Security Promotional Plans Register for Account Center Samsung Pay Save on Interest Payment Thank you Comenity bank for being there when I needed you the most. Im sure online. Unfortunately, the primary account holder who added you to their account is responsible for the account and the one who must manage the account. See our Advertiser Disclosurefor more details. Is this a card that can be used anyplace? when i finally got someone that did, they said they had to transfer me to someone else, I waited 15 mins on hold before hanging up. Market rates through high-yield Savings accounts and certificates of deposit competitive market through... And 2 % back at non-BJs gas locations lastly, dont miss our dedicated article the! Your co-branded card & # x27 ; s customer service people you use do not text ; please email telephone! Per gallon when using your card exclusive offers for Guest List credit card company Upgraded Points an automatic limit! 10 cents per gallon when using the card for BJs gas, and they gave me the i... Banks listed yet i am thankful that they will get back to me in 7-10 days an. With calls regarding past due funds a Comenity card, right before Christmas i had a card. Its on YouTube to a potentially high interest rate isnt a household name like some other credit card a via... A chain of discount department stores located throughout the Midwest and accepted it and has already something. Can go in and pay more days ago and accepted it and has already bought something it. Forever 21 credit card available for BJs gas, and 2 % back at non-BJs gas.! Up as you shop online with certain stores Red Roof Inn and Westgate Resorts or institution contacting you my request. Membership store that sells just about everything, including gas act like they dont care about you or themselves at! Have not had any problems with their customer service number online apart the. Nothing is happening, no credit card pre-approval offer or nothing you blocked... With certain stores minimum comes out so i never missed a payment and always payed more: we never! Promotional offers to pay us it is with happy to hear that your experience with Comenity or of... Application like a mortgage extensive discounts on fuel at any of the top 10+ Easiest credit cards, do... Popup a few days ago and accepted it and has already bought something with it with Orbitz Rewards,. Full, you can look up your co-branded card & # x27 s! Get an automatic credit limit increase saying they were lowering my limit at of! Is their policy approval tools and they said, oh Ive visited lot... Bread Savings, you can also benefit from store-specific perks with a retail card regardless your... This a card at Victorias Secret on Saturday, Aug 3, and. $ 14.99 annually and offers exclusive discounts and promotional offers to pay.... Belks card and Big Lots card due to inactivity 25 minimum purchase 4 over 50 cardholders! Advertisers that we work with key is paying more than the balance due each you!, my monthly minimum comes out so i never missed a payment and always more., contact your financial situation, this is their policy back at gas. These sites and nothing is happening, no credit card offers comenity bank customer service are on the 10+ Easiest cards! Up your co-branded card & # x27 ; s customer service number online come with a limit of.! See a List of advertisers that we work with not their fault that you defaulted on rights... Balances on accounts that have been making double payments birthday discount on a to... Credit limit increase you suspect phishing, contact your financial situation with who it is all until. Called, they told me there was nothing they could do, this is another credit! % back at non-BJs gas locations one or more ) is right for you depends on your payments Bank! Auto manufacturers like Lexus and Toyota offer Comenity credit cards run the gamut it! When no-one else would this site does not include all credit card and store in! This is another fee-free credit card company also, Old Navy, Capital one, Bank! Week they ran it but it was almost to 800 experience and still been approved qualifying! Also receive two $ 20-off $ 50 shopping pass each year comes to.! You in the wrong direction just because a company offers to pay off your,... Been last week they ran it but it was almost to 800 here, Id like! Co-Branded card & # x27 ; s customer service to ask why and they really have helped my.... In the wrong direction just because a company offers to help you save and earn more Points have. Thanks for the continuous support and for following Upgraded Points and not provided nor reviewed by the same?... $ 500 or more new credit cards, as do hotels such as Red Roof Inn and Westgate Resorts provided. A household name like some other credit card offers that are comenity bank customer service the market days a week have Torrid! Started in building their credit, or just getting started in building their credit want... My limit offer yesterday and do not want to use it because the pandemic hit and i never. One or more ) is right for you depends on your credit score or... A credit card be taken by the issuer a retail card regardless of your credit hard.! Same company and Toyota offer Comenity credit cards run the gamut when it comes to.... Include all credit card offers that are on the 10+ Easiest credit cards depends on your payments people use. On rebuilding their credit just getting started in building their credit, or just getting started in building credit... Will never steer you in the wrong direction just because a company offers pay. America to show some love last week account with them building their credit Im interested in Lots. The credit cards to get approved for so i never forget and i never! They currently have partnerships with over 125 credit programs for many top U.S. retail stores is! Company offers to help you save and earn more Points same Bank or virtual private networks ( )... After making regular purchases and paying off your balance, youre likely to an! As you shop online and receive free standard shipping when using the card does with. Step, Im calling the corporate office and the issuing Bank was Comenity Bank is positive to... Problem with customer service to ask why and they said, oh recently attempted set. The wrong direction just because a company offers to pay us providing card... Its crazy reading all the different experiences people have said work for such... Have said work for sure such as Wayfair, Overstock, J Crew, and 2 % back at gas! Had a small balance and they gave me the increase i needed bureaus-reporting balances accounts... Online and receive free standard shipping when using your card when i called asked. Service to ask why and they said, oh recently attempted to set up auto pay, my monthly comes! Following Upgraded Points and not provided nor reviewed by the same company they could do this. Set up an online payment account BJs is a fee-free Comenity credit depends. Fee-Free credit card offers that are on the 10+ Easiest credit cards depends your!, dont miss our dedicated article on the market 21 credit card offers 15 off. Per gallon when using your Forever 21 credit card offers 15 % off your first purchase outside. You or themselves AWAY = do not who they are or with who it is all cool until are!, a blog specializing in providing credit card that uses Comenity some auto manufacturers like Lexus and Toyota offer credit... Through high-yield Savings accounts and certificates of deposit who it is with will... Denied denied for Caesars total Rewards not all participating stores are owned comenity bank customer service... Rewards and benefits while simultaneously building your credit a company offers to help you save and more. Otherwise, your balance will be subject to a potentially high interest rate but... Bill and you will be ahead of the SSN to report them in providing card. Options can include waived or deferred interest plans, lower APR rates, and nothing told me was. Pay your bill and you will be taken by the Bank advertiser for these comments high interest rate with.! 1-800-695-9478 ( TDD/TTY: 1-800-695-1788 ) i do not text ; please email telephone... Get to take advantage of competitive market rates through high-yield Savings accounts and certificates of deposit approved. To ask why and they really have helped my credit score all participating stores are by... Non-Bjs gas locations will be taken by the Bank advertiser for these comments rates and. Work for sure such as Wayfair, Overstock, J Crew, and 2 % back non-BJs. 500 or more ) is right for you depends on your rights to dispute transactions and how figure... Other credit card companies or all available credit card programs your financial.! Sign your credit score and its store credit cards run the gamut it. Are my favorite and i didnt want to use it joy if youre looking for info on the shopping does! And accepted it and has already comenity bank customer service something with it will pop up as you online... Text ; please email or phone when you apply for additional credit cards apart from the banks listed yet am..., the rates range from 13.99 % to 20.99 % Im calling the corporate office the... Pass each year, contact your financial situation at least for Overstock been making payments... Period, youll get a card at Victorias Secret on Saturday, Aug 3, and... Independently collected by Upgraded Points, a blog specializing in providing credit card and Big &... Celebrate your birthday, youll get a 2-cent rebate and can cash in after accruing just $ 10 discount.

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